Alviyora

Money

Your Alviyora subscription

What the platform costs, how it is billed, and where to see your invoices.

Written for School admin
On this page

This page has no sections.

This page is about what your school pays Alviyora. It is a different thing from school fees, which is what parents pay your school.

Who can do this

Manage Billing. Admin holds it. It is a separate permission from Manage Finance precisely so a bursar who handles parent fees does not automatically control the school’s own subscription.

Billing. Your plan, your learner count, this month's at-cost usage, and every invoice.

How Alviyora is priced

One flat monthly subscription for the whole school, based on how many learners you have. There are no per-user licences — unlimited staff accounts, unlimited guardian accounts, unlimited learner logins, all inside the same figure.

Your band is decided by your learner count, and the Billing page shows both: your count, and whether you are near a band boundary. A school at the top band is told there are no further changes to expect.

Annual billing is available and works out at two months free against paying monthly.

What every plan includes

  • A free trial, with no card required.
  • Attendance, academics, timetable and homework.
  • Unlimited staff accounts.
  • Parent communication and announcements.
  • Email support.

The trial

New schools start on a trial with no card. The Billing page counts it down — 26 days left in trial — ends 23 September 2026 — so it does not lapse without warning.

Everything works during the trial. Nothing is held back.

Billed at cost

Two things are not in the subscription, and both are passed through at exactly what Alviyora’s providers charge, itemised on your invoice:

SMS segmentsEvery message you send, counted in segments — see SMS
Debit order mandatesSetting up a parent’s debit order, where you collect fees

Alviyora takes nothing on either. This month so far on the Billing page shows the running count and the running cost, and usage is billed a month in arrears — so what you see there appears on next month’s invoice.

Watching SMS spend

The SMS segments figure is the one to keep an eye on. A message that tips from one segment into two doubles the cost of a send to every parent in the school. See Sending an SMS to a guardian for what causes it.

Fee collection charges

If you collect school fees through Alviyora, that is charged separately:

  • A flat rate per successful collection — the same whatever your size and whatever the amount.
  • Nothing when a collection fails.
  • Capped per month, so there is a maximum you can budget against.

The billing contact

One person receives the invoices and the billing correspondence. Change on the Billing page moves it — worth doing when a bursar changes rather than leaving invoices going to somebody who has left.

Invoices

Every subscription invoice appears on this page, listed and downloadable. It is the same list your billing contact receives by email.

If a payment fails

Your school is told, and there is a grace period before anything is restricted. The Billing page shows the state plainly rather than leaving you to infer it from a screen that has stopped working.

Nothing is deleted. A school that lapses and comes back finds its data as it left it.

School fees Fee structures per grade, optional extras, payment schedules and who gets the invoice.Sending an SMS to a guardian Reaching a parent on any phone, from the learner’s profile — including what it costs.School settings Your school profile, operating hours, and the grace period before someone is late.